Reference

Privacy Policy For Your Account

Your account, device and wallet records are handled through this Privacy Policy before you open the lobby, add DANA, OVO, GoPay or QRIS, or ask support for help.

Account data scopeDANA OVO GoPay QRISCookie and device usePrivacy help desk
rina 4d Privacy Policy For Your Account
PRIVACY HELP

Reach Us About Privacy Requests

Fast privacy handling starts with the channel you choose. Use live chat for identity checks, email for document requests, or the account area for contact changes.

Live chat privacy queue Use live chat from 09:00 to 23:00 WIB and choose Privacy request before typing…
Email request desk Send account-data questions to [email protected] with your username, phone number and the wallet channel…
Account page checks Open Account > Profile > Security to update your password, active device list and…
DATA CARE

How Your Data Is Protected

Practical controls protect the data you share with us. Login cookies help keep your session active on the same phone, while new-device access may trigger a security check.

Data we collect

We collect only what we need to run your account: login credentials, contact details, device signals, wallet references, transaction status…

Cookies and sessions

Our mobile site uses session cookies to keep you signed in and to remember security choices.

Wallet privacy

DANA, OVO, GoPay and QRIS records are used to match deposits, withdrawals and refund checks to your account.

Game record use

Session data from Dragon Tiger, Super Bingo, Rocket Crash or Fishing God helps us settle rounds, answer account disputes and…

Retention approach

We keep account and wallet records while your account is active and longer when disputes, security checks or legal duties…

Correction requests

If your phone number, name spelling or wallet reference is wrong, send a privacy request before the next withdrawal.

Privacy Questions Before You Join

Your privacy questions should have direct answers before you create an account. This section covers data access, correction, deletion, wallet records, cookies, game-session logs and contact paths. If your question involves eligibility, account access or data rights, the answer may depends on local law and the details tied to your account.

We collect your username, password, phone number, login device, IP range, wallet channel and support messages. If you add DANA, OVO, GoPay or QRIS, we also keep transaction references tied to your account.

Wallet records help us match deposits, withdrawals, refunds and dispute checks to the correct account. We use DANA, OVO, GoPay and QRIS references for verification, accounting and security, not to inspect your private app activity.

Yes. Contact live chat or [email protected] with your username, current phone number and the field that needs correction. We may ask for a login or wallet check before changing stored data.

Cookies keep your session active, remember security choices and help detect a new device. If you clear browser data, switch phones or use private browsing, we may ask you to log in again.

Yes. Rounds from titles such as Dragon Tiger, Aztec Gems, Rocket Crash and Super Bingo create session logs. We use them for settlement checks, account disputes and security monitoring tied to your account.

Send a deletion request through live chat or [email protected]. We will confirm ownership, check open transactions, and remove or anonymise eligible records where local law permits and operational duties are complete.

Our support team handles privacy requests from 09:00 to 23:00 WIB through live chat and email. Complex wallet or identity changes may take longer because we check account ownership before changing records.