Reference

Your Legal Terms Before Account Opening

Account terms, payment record rules, and data rights sit on one legal page so you can open your rina 4d account with the key obligations visible.

Account termsCookie useDANA recordsQRIS receipts
rina 4d Your Legal Terms Before Account Opening
CONTACT ROUTES

Reach Us About Legal Requests

Legal requests should not get mixed with ordinary lobby chat, so we separate privacy, account access, and payment-record questions from game help.

Account live chat Use the account chat when you can log in.
WhatsApp access case Message our WhatsApp channel from the footer if access is blocked.
Email for formal requests Email works for written legal requests that need attachments or a longer explanation.
DATA CONTROL

How We Protect Legal Records

Legal handling is practical: we record only what we need to run your account, prove wallet activity, answer disputes, and meet duties that apply to our service.

Data we collect

We collect account name, phone number, hashed password, login timestamps, device type, and wallet actions.

Cookie consent

Cookies support session security, language choice, and consent records.

Payment record match

DANA, OVO, GoPay, and QRIS records are kept with transaction time, amount, reference code, and account ID.

Account security checks

Password resets and device changes require a code to your account phone number.

Record retention

We keep legal and payment records for as long as needed for account operation, dispute handling, and duties that apply.

Correction requests

If your name, phone number, or payment reference is wrong, send a correction request through Profile > Help.

Legal Questions You May Search

These answers focus on the legal questions we receive before you open an account and after you start using the wallet. They cover data rights, payment proof, cookies, account access, and contact routing. If your case involves a disputed transaction, attach the DANA, OVO, GoPay, or QRIS receipt so we can connect the request to the account ledger.

Our terms cover account creation, identity checks, wallet records, session security, and acceptable account use. Access where local law permits is required, and we may pause an account if a legal or security concern appears.

We keep the data needed to operate your account: phone number, account name, encrypted password, login timestamps, device signals, wallet actions, and support messages. Payment records include DANA, OVO, GoPay, and QRIS references.

Yes. Send the correction request through live chat, WhatsApp, or email, then provide the current account phone number and the field that needs fixing. Payment-related corrections may need a matching QRIS or DANA receipt.

Cookies remember session status, language choice, and consent choices on the browser you use. If you switch device or clear browser storage, we may ask you to confirm legal preferences again.

Receipts help us prove wallet movement, answer transaction disputes, and stop account misuse. We keep reference codes, timestamps, and the payment rail name, not a full copy of your DANA, OVO, GoPay, or QRIS app.

We tell you the channel to use and what proof is needed. Common checks include account phone number, recent login device, last payment rail, and whether continued access depends on local law.

Contact support and ask for account closure. We close access after identity checks, then keep only records required for disputes, wallet reconciliation, or legal duties before removal or anonymisation is possible.